Saturday 22 June 2013

OUTSOURCING MENANCE



The other day, I was returning from Copenhagen Airport after receiving my family from India. The taxi driver is from Northern part of Iraq and in is living in Sweden since 20 years. I found the driver very talkative. And it recollected my days in Cab, wherein certain drivers were so talkative that invoke irritation some times. But this driver was different. He was discussing with me international outsourcing issues. He told me that European companies pay $ 2 per day at Bangladesh to worker for stitching of the clothes and does not provide any social security or facility. Whereas, for the same kind of work, the local cost is $ 100 plus other Government obligated social security and compulsory holidays.
I tried to co-relate the same situation with myself. I am a employee of well known company and working on almost similar pattern. My job is based on project, which always has a deadline. It does not matter if we have holidays or festivity around those deadlines. These projects are outsourced to us by MNCs with their HQ in developed western countries. I have been working in this environment since many years. What I have found, that these companies can not force their employees not to take vacation or work during weekend in order to meet the deadlines. However, these companies enforce the outsourced contractors to meet the dead lines, come what may.

Their employees enjoy the holidays and festivities to fullest, whereas we are required to work during those days. Even if we take a leave, our manager would call to know the status of the work, spoiling the mood of bunking work. We are required to work in major festivals as US is open, but we will not get Christmas holidays, as we don't observe that festival. So we are screwed. Since project has to be completed, we need to stretched ourselves , a bit, but outsourcing company's employees does not stretched. They even mind calling them during their leisure time. You need to say sorry first for the call and than put your problems. If the gentleman is in good beer mood, he will listen else yell at you for disturbing him.

Most of the time, our managers also agree to these MNCs and force their team to work during holidays, else they have right not to recommend performance linked bonus. Thus outsourced team neither enjoy work nor holidays or personal moments. They are always under pressure of performance. The worst situation is we are required to work during their office time, so most the team work half day / night or during night. This leads to serious health problem and impact circadian rhythm.
My one of the colleague is asking for a transfer from one city to another and her request is not granted, only because these big MNCs does not want her to relocate and our Managers also waggle like a dog's tail.
I feel that these western countries are treating us like a resource and our political leaders don't do anything to create jobs locally.

Sunday 9 June 2013

Price less ..Human Emotions

Last week, I was at Copenhagen airport to receive my family. I was very much excited to receive them and I had reached there couple of hours before. I checked the expected time of arrival of flight and it was reaching little earlier than the scheduled time. Since I had to wait for about two hours, I took a bench in a waiting lounge and started to see people.
People were anxiously waiting for their nears and dears one. This comprised all the age groups from seniors to tiny toddlers. Some of the teen aged were carrying banners with greetings slogan for their friends/ family members. While one group of people were wearing funny things to make their guests laugh. As I had come earlier, I noticed people were standing since long to see their friends. Employees of the tour operators and taxi drivers were also part of the waiting crowd.
Arriving People are greeted with same warmness and fondness all over the world. There is no difference in emotions with the color of skin or religion. Blacks / Browns/ Whites were sharing the same emotions. Heart and feelings are same across all over the world and go hand in hand. Onlookers also enjoy the moments when someone hugs someone. They start hugging to expected guests in their mind at that moment. Their heart also cries when they see people greeting with tears. It is difficult to control your emotions at that moment. Surrounding crowd participates in that moment, unknowingly. This crowd steels and share your personal feelings. Employees of tour operators and drivers feel relieved when their expected guests reaches to them and say I am the one, you are waiting for. They also show gratitude towards the guest and try their best to act and show the hospitality.
Alas, my own taxi driver did not wait, and left without taking us to our home. There are such people also among the crowd, who do not have patience or are suffering from their own biases.
It is interesting to see emotional expressions. I believe these expressions cannot be captured in writings or camera. Old people, young people and toddlers..all enjoy these precious moments.... Price less...